Last Updated: July 13, 2026
1. Introduction and Data Controller
Welcome to our website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our contact form.
The Data Controller responsible for your personal data is:
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- Company Name: Green Lake SH.P.K.
- Legal Status: Limited Liability Company registered under Albanian Law
- Corporate ID (NUIS/NIPT): M61729011R
- Registered Office: Rruga “3 Deshmoret”, Nd 102, Ap A-01, Kati 2, Albania
- Contact Email: trust@greenlakellc.com
Since we offer services to clients located within the European Union (EU), we process personal data in accordance with the principles of the General Data Protection Regulation (GDPR).
2. Data We Collect and How We Collect It
We only collect minimal personal data necessary to handle your inquiries and analyze website performance. We collect data through two methods:
A. Information You Provide Voluntarily (Contact Form)
When you fill out the contact form on our website, we collect:
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- Full Name
- Company Name
- Email Address
B. Information Collected Automatically (Google Analytics)
When you navigate our website, Google Analytics automatically collects certain non-identifying information, including:
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- Anonymized IP addresses
- Device type, browser type, and operating system
- Pages visited, time spent on the site, and referral sources
3. Purpose and Legal Basis for Processing
We process your data based on the following legal grounds:
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- To respond to your inquiries: Processing your contact form data is necessary to take steps at your request prior to entering into a contract or to fulfill an ongoing business relationship (Art. 6(1)(b) GDPR).
- To improve our website: Processing analytical data is based on our legitimate interest in understanding how our website is used to optimize user experience (Art. 6(1)(f) GDPR), or upon your explicit consent via our cookie banner.
4. Where and How Your Data is Stored
We take data security seriously and implement appropriate technical measures to prevent unauthorized access.
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- Contact Form Data: The information you submit via the contact form is securely stored in our website’s local database and synchronized directly with our company’s internal email server. This data is handled exclusively by authorized internal staff.
- Analytics Data: Data collected by Google Analytics is transferred to and processed by Google LLC. Google complies with the EU-U.S. Data Privacy Framework, ensuring a legally adequate level of data protection.
5. Data Retention
We do not store your data longer than necessary.
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- Contact Form Data: Stored for as long as required to fully process your inquiry or manage the ongoing business relationship.
- Google Analytics Data: Retained according to Google Analytics standard retention policies (typically 14 months), after which it is automatically deleted.
6. Sharing Data with Third Parties
We do not sell, rent, or trade your personal data to third parties. Your data is only shared with:
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- Google LLC: To provide website traffic analytics.
- IT Service Providers: Trusted third parties who host our website database and internal email servers, operating strictly under confidentiality agreements.
7. Your Rights (GDPR & Data Protection Rights)
Depending on your location (especially if you are an EU resident), you have the following rights regarding your personal data:
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- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data from our website database and email servers.
- Right to Restrict or Object to Processing: You can object to us processing your data.
To exercise any of these rights, please contact us directly at trust@greenlakellc.com We will respond to your request within 30 days.